Frequently Asked Questions

Basic Information

1. Why was the Notice issued?

The United States District Court, Northern District of Alabama, Northern Division authorized the Notice. You have a right to know about the proposed Settlement of this Action, and about all of your options, before the Court decides whether to grant Final Approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is captioned In re Jack’s Family Restaurants, LP Data Breach Litigation, Case No. 2:25-cv-01861-LCB. The people that filed this lawsuit are called the “Plaintiffs” or “Class Representatives” and the entity they sued, Jack’s Family Restaurants, LP is the “Defendant.”

2. What is this lawsuit about?

This lawsuit alleges that between July and August 2025 a targeted cyberattack on Jack’s computer systems accessed certain files that contained private information. These files may have contained information that varied by individual such as names, Social Security numbers, dates of birth, addresses, phone numbers, and bank account information for direct deposit of wages.

3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt-out of the Settlement. In this Settlement, the Class Representatives are Amanda Cravey, Yetta Weston, Jami Tanner, Kimberly Moye, Jennifer Wilson, and Josalyn Murphy. Everyone else included in this Action are the Class Members.

4. Why is there a settlement?

The Court did not decide whether the Plaintiffs are right or the Defendant is right. Both sides have agreed to a settlement to avoid the costs and risks of a trial, and to allow the Settlement Class Members to receive benefits from the Settlement.

Who is in the Settlement?

5. Who is included in the Settlement?

The Court has defined the Settlement Class as: “all persons residing in the United States whose Private Information was compromised by the Data Incident, including all persons who were sent notice of the Data Incident”.

6. Are there exceptions to being included?

Yes. Excluded from the Settlement Class are: (a) directors, officers, and employees of Defendant; (b) the Judge assigned to the Action, that Judge’s immediate family, and Court staff; and (c) any Settlement Class Member who properly opts out of the Settlement.

If you are not sure whether you are a member of the Settlement Class, you can ask for free help any time by contacting the Settlement Administrator at:

Jack’s Family Restaurants, LP Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@JacksDataBreachSettlement.com
Call toll free, 24/7: (844) 958-3850

You may also view the Settlement Agreement here.

The Settlement Benefits

7. What does the Settlement provide?

Jack’s will cause to be paid the following benefits to the Settlement Class:

You may claim Credit Monitoring Services and either (I) reimbursement for Documented Losses and (II) reimbursement for Lost Time or an Alternative Cash Payment.

1. Credit Monitoring Services. All Settlement Class Members are eligible to receive 3 years of Identity Theft Protection and Credit Monitoring. This may include:

   1. real time monitoring of the Settlement Class Member’s credit file at a credit bureau;

   2. dark web scanning with immediate notification of potential misuse;

   3. comprehensive public record monitoring;

   4. identity restoration and recovery services; and

   5. $1,000,000 identity theft insurance with no deductible.

2. Cash Payments. All Settlement Class Members are eligible for a Cash Payment as described below.

   Cash Payment A – Documented Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you may file a claim for reimbursement. The maximum amount of this reimbursement is $4,000.00.

   This benefit covers expenses like:

   1. unreimbursed charges from banks or credit card companies

   2. unreimbursed costs to replace your driver’s license, Social Security number, or other types of identification;

   3. unreimbursed costs for credit reports; and

   4. unreimbursed costs for credit monitoring and identity theft protection first purchased by Settlement Class Members between July 24, 2025, and the Claims Deadline. To receive reimbursement, you must provide (i) proof of purchase, and (ii) an affirmative written statement that it was purchased primarily because of the Data Incident and not for other purposes.

   Third Party Documentation Required: You must submit third-party documentation, such as receipts, to verify the costs you incurred. You may submit “self-prepared” documents to clarify or support other submitted documentation, but self-prepared documents by themselves are not sufficient to file a valid claim.

   Cash Payment B – Reimbursement for Lost Time. In lieu of or in addition to submitting a claim for Cash Payment A - Documented Losses, you may request a reimbursement cash payment of $20.00 per hour for up to 4 hours of time spent responding to the Data Incident.

   Cash Payment C – Alternative Cash Payment. In lieu of Cash Payment A – Documented losses and Cash Payment B – Reimbursement for Lost Time, you may request a cash payment of $55.00.

If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:

Jack’s Family Restaurants, LP Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@JacksDataBreachSettlement.com
Call toll free, 24/7: (844) 958-3850

8. What claims am I releasing if I stay in the Class?

Unless you opt out of the Settlement, you won’t be able to pursue your actionable rights such as filing a lawsuit, continuing to sue, or be part of any other lawsuit or adversarial proceeding against the Defendant about any of the legal claims this Settlement resolves. If you do not opt-out or exclude yourself from this Settlement, you are releasing Defendant from the claims alleged in the Complaint and those claims that reasonably could have been alleged based on the factual allegations in the Complaint. The “Release” section of the Settlement Agreement (Section XI) describes the legal claims that you give up if you remain in the Settlement Class.

Submitting a Claim Form for a Settlement Class Member Benefit

9. How do I submit a claim for a Settlement Class Member Benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:

Jack’s Family Restaurants, LP Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799

You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (844) 958-3850, by email info@JacksDataBreachSettlement.com, or by U.S. mail at the address above.

10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online here, you must do so by November 30, 2026. If you are downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than November 30, 2026.

11. When will the Settlement Class Member Benefits be issued?

The Court will hold a Final Approval Hearing on December 15, 2026, at 9:00 a.m. ET (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement Class Member Benefits will be distributed if the Court grants Final Approval, and after any appeals are resolved.

The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court appointed attorney William B. Federman of Federman & Sherwood to represent you and the Settlement Class Members (“Class Counsel”).

13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve attorneys’ fees of up to $351,000.00 as set forth in the Settlement Agreement, plus reimbursement of reasonable costs, which will be paid by the Defendant.

Class Counsel will also ask for Service Awards of $2,500.00 for each of the Class Representatives. Service Awards will be paid from the Settlement Fund.

Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a request for exclusion or “opting out.”

If you exclude yourself or opt out, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement Class Member Benefits if you exclude yourself, but you will keep any rights you may have to sue Jack’s Family Restaurants, LP on your own about the legal issues in this case.

The deadline to exclude yourself or opt out from the Settlement is November 13, 2026.

To be valid, your Opt-Out Request must have the following information:

1. the name of the Action: In re Jack’s Family Restaurants, LP Data Breach Litigation, Case No. 2:25-cv-01861-LCB, pending in the United States District Court, Northern District of Alabama, Northern Division;

2. your full name, mailing address, telephone number, and email address (if any);

3. your personal signature; and

4. the words “Request for Exclusion” or a clear and similar statement that you want to be excluded from the Settlement.

You may only exclude yourself—not any other person.

Mail your Opt-Out Request to the Settlement Administrator at:

Jack’s Family Restaurants, LP Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799

Your Opt-Out Request must be postmarked by November 13, 2026.

Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Settlement Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons why you think the Court should not approve the Settlement. The Court will consider your views. You may submit a written objection ahead of the Final Approval Hearing or present an oral objection at the Final Approval Hearing.

You cannot object if you have excluded yourself from the Settlement (see Question 15).

If you are providing a written objection, you must provide the following information:

1. your full name, mailing address, telephone number, and email address (if any);

2. all grounds for the objection, accompanied by any legal support for the objection known to you or your counsel;

3. the number of times that you have objected to a class action settlement within the past 5 years, along with the date you filed each objection, the caption of the case, and a copy of your objection;

4. the identity of all counsel (if any) who represent you, including any former or current counsel who may claim entitlement to compensation for any reason related to your objection;

5. the number of times your counsel has objected to a class action settlement within the past 5 years, along with the date each objection was filed, the caption of the case, and a copy of each objection;

6. whether you or your counsel used artificial intelligence to assist in drafting your objection, and if so, what platform they used;

7. the identity of all counsel (if any) representing you, and whether they will appear at the Final Approval Hearing;

8. a list of all people who will be called to testify at the Final Approval Hearing in support of your objection (if any);

9. a statement confirming whether you intend to personally appear and/or testify at the Final Approval Hearing; and

10. your signature (an attorney’s signature is not sufficient).

Please send your written objection by U.S. Mail to the Settlement Administrator by November 13, 2026. If you provide a written objection, you do not need to appear at the Final Approval Hearing, but you may. The Court will consider your written objection regardless of if you appear at the Final Approval Hearing.

17. What is the difference between objecting and opting out?

Objecting is telling the Court that you do not like something about the Settlement. You cannot object to the Settlement if you choose to exclude yourself or opt out from the Settlement. Even if you object, you will remain a Settlement Class Member bound to the terms of the Settlement Agreement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement and you will not receive any benefits. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

The Court’s Final Approval Hearing

18. When is the Court’s Final Approval Hearing?

The Court will hold a Final Approval Hearing on December 15, 2026, at 9:00 a.m. ET, at the United States District Court in the Northern District of Alabama, 660 Gallatin Street, SW, Huntsville, AL 35801 or via videoconference upon order of the Court. You do not have to appear at the Final Approval Hearing.

At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award Service Awards to the Class Representatives who brought this Action on behalf of the Class. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The date and time of this hearing may change without further notice. Please check this website for updates.

19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it. You may also pay your own lawyer to attend, but you do not have to.

If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement.

You will also give up the rights described in Question 8.

Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:

Jack’s Family Restaurants, LP Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Email: info@JacksDataBreachSettlement.com
Call toll free, 24/7: (844) 958-3850

You can obtain copies of publicly filed documents by visiting the Important Documents page or by visiting the office of the Clerk of the Court, 660 Gallatin Street SW, Huntsville, AL 35801.

Do not contact the Court or Clerk of Court regarding this Settlement.